Legal

Privacy Policy

This policy explains what personal data INSTAWEB processes when you create an account, order credits and generate games, and how you stay in control of it.

Last updated: 25 August 2026

1. Data we collect

We keep the dataset as small as the product allows. Everything below is collected either because you entered it yourself or because it is technically required to deliver the service.

  • Account data: first name, last name, email address and a hashed password.
  • Order data: the number of credits ordered, currency, promo code used, chosen payment method and invoice status.
  • Content data: the prompts you write, the games generated from them and the versions you keep.
  • Technical data: IP address, browser type, device type and error diagnostics.

2. Why we process it

We process your data to create and secure your account, to fulfil credit orders and issue invoices, to generate and store your games, to prevent fraud and abuse of the generation service, and to comply with accounting and tax obligations.

We never sell personal data and we do not use your private prompts to advertise to you.

3. Legal bases

Depending on the situation, we rely on the performance of a contract (delivering credits and generated games), our legitimate interest (security, abuse prevention, product reliability), a legal obligation (bookkeeping) or your consent (non-essential cookies).

4. Payment data

Bank transfer is currently the only enabled payment method. We receive the payment reference, the amount and the payer name from our bank. We never see or store full card numbers; when card, PayPal and Stripe checkout become available, the card data is handled entirely by the payment provider.

5. AI generation

Prompts are sent to model providers to generate the artwork, mechanics and audio of your game. Providers act as processors and are contractually forbidden from using your prompts for their own purposes.

Games you publish to Discover, including their title, cover and description, become publicly visible. Drafts stay private.

6. Retention

Account and content data is kept while your account exists and for 30 days after deletion so it can be restored on request. Invoices and order records are kept for the statutory accounting period. Technical logs are kept for up to 12 months.

7. Your rights

You can request access, correction, deletion, restriction, portability or object to processing at any time by writing to [email protected]. We answer within 30 days and you may complain to your local data protection authority.

8. Security

Data is encrypted in transit, passwords are stored using modern one-way hashing, and access to production systems is limited to the people who need it. If a breach ever affects you, we notify you and the regulator without undue delay.

9. Contact

INSTAWEB LTD is the data controller. Questions about this policy can be sent to [email protected] or by post to our registered office. We update this page whenever our processing changes and always revise the date at the top.

FAQ

Everything about making games

Short answers to the questions creators ask before their first game.

How does INSTAWEB create a game?

You describe the game in one sentence. The AI picks the mechanics, generates the art, builds the levels and returns a playable browser game in about a minute.

Do I need to know how to code?

No. Everything — from the first version to every later change — happens through plain English prompts in the AI Game Builder.

Can I change a game after it is generated?

Yes. Open the playground and ask for anything: add a boss, make it harder, change the art style. Every change becomes a new version you can roll back to.

What is a remix?

A remix forks someone else's published game into your own copy. You add a prompt describing your twist and the AI rebuilds it as a new game credited to the original creator.

Who owns the games I create?

You do. Published games stay under your account, and you decide whether other creators are allowed to remix them.

How do credits work?

Every service is priced in credits and one credit costs 0.10 EUR. Creating a game costs 100 credits, a major AI update or a new level costs 50 credits. The minimum order is 50 credits, credits never expire and playing games is always free.

Where can my friends play my game?

Every published game gets a shareable link that runs directly in the browser, on desktop and mobile, with no install and no account required.

What kinds of games work best?

Short, focused mini-games: platformers, roguelikes, tower defense, racing, puzzles and arcade loops. The clearer your sentence, the better the result.

How long does a generation take?

Most games are playable in about a minute. Bigger prompts with several mechanics can take a little longer while the AI builds the levels and art.

Can I play on mobile?

Yes. Every published game runs in the browser on phones and tablets, and touch controls are added automatically when no keyboard is detected.

What is the minimum credit order?

50 credits. One credit costs 0.10 EUR, credits never expire and you can top up any time from your dashboard.

Which payment methods are supported?

Bank transfer is available today — the bank details are emailed to you right after the order. Card, PayPal and Stripe payments are coming soon.

Do you offer free trials or demo accounts?

No. There are no trials or demo accounts. You buy credits at checkout and spend them only on the actions you choose.

Can I roll back a change I don't like?

Yes. Every AI modification creates a version in the playground history, and restoring an earlier version takes one click and costs nothing.

Can other people remix my game without permission?

Only if you allow it. Remixing is a per-game setting, and every remix keeps a visible credit link back to your original.

Can I refund unused credits?

Unused credits can be refunded according to the Refund Policy. Credits already spent on generations or AI updates are consumed and cannot be returned.

Your next game could start with one sentence.

Describe it. Create it. Play it. Remix it.

Create Your First Game